IT Service Management

At Tutulu we assemble a winning IT management team that will leverage expertise across data center and desktop management, database administration, web development, network infrastructure management, systems administration, and virtualization.

We take time to gain a better understanding, best practices and methodologies to fit our needs of our customers as well as their future needs.

Our strong points:

Evaluating your business goals and using ITSM implementation
Providing excellent service while staying within your budget
Selecting processes based on your needs by adopting a good practice that is catered towards your needs

We understand that your investment needs to provide a benefit. We offer a wealth of experience in this field. Our IT services are well planned, well designed, and well managed so we can provide you the best value and return on your investment.

Services

Operating, Monitoring, Managing and Defending Complex Networks

Service Desk Operations

Systems Engineering/Administration

Network Engineering

Tier II and III Technical Support

Knowledge Management

Network Operations

Application/Software Development and Sustainment

Continuity of Operations/Disaster Recovery

Related Services

Cloud Integration and Data Center Consolidation

Experience in planning, design, installation/de-installation, consolidation of data centers and application rationalization including considerations for uptime, cooling, networks, compute capacity, storage requirements, network devices and optimizing layout/cabinet configurations.

Cyber Security and Information Assurance

Experience defending critical Department of Defense Information Networks (DoDIN) against threat actors, vulnerabilities and insider threats. Expertise with HBSS, ACAS and SCCM.

Advisory and Assistance Services

Tutulu provides customers with Management, Technical, Administrative and Logistical Subject Matter Expertise supporting Rapid Capability Offices across the Department of Defense.

IT Service Management